Social Media
SAIES
DIVISION
Sales Division
About our work
Receive a direct "thank you"
Rewarding customer service on the front lines
We work at event booths set up in shopping malls, supermarkets and other commercial facilities across the country. With many customers coming and going every day, we speak to them directly, listen to their concerns and complaints about smartphones, and propose optimal plans and cost-effective ways to switch.
01
We support all carriers. Our specialty is au.
イベントブースを訪れるお客様の年齢層は10代から80代までと非常に幅広く、地域や施設の特性によってニーズは日々変化します。
そのため、毎日の現場は常に新鮮で、型どおりの対応だけでは通用しない面白さがあります。
変化に柔軟に対応しながら、お一人お一人としっかり向き合うことで、マニュアルでは得られない**“生きた接客力”が自然と身につく環境**です。
本当の意味でのコミュニケーション力を磨き、成長できるフィールドが広がっています。
The target audience is "all generations." It's interesting because we deal with customers who change every day.
The age range of customers is very wide, from teenagers to people in their 80s, and the target demographic changes depending on the location of the store. That's why every day is fresh and full of learning. You will naturally acquire "real-life customer service skills" that cannot be taught by a manual.
大切にしている想い
"I want to lower my rates, but I don't know how to do it."
This job responds to such voices.
Many customers have the misconception that "it's normal to pay high prices for smartphones." By breaking down that stereotype and showing them ways to get better deals without changing how they currently use their phones, we can deliver a major "discovery" to our customers.
The heartfelt "thank you" we receive after customers say, "I had no idea!" or "It's so cheap!" is more encouraging than anything else.
What we value
Always think about the customer, not yourself
Even on days when we didn't get any contracts or when the numbers didn't show up, there was meaning in facing each and every customer who was there. What's important is not to think about your own emotions or evaluations, but to always keep thinking about "how can I help my customers?"
We believe that this accumulated experience will build relationships of trust with stores and lead to further opportunities.
02
What you get from this job
Skills and career development
"Real customer service skills" that involve one-on-one interaction with customers
"Problem-solving ability" that meets a wide range of generations and needs
A sense of accomplishment from feeling your own growth every day
"Humanity" that makes people depend on you and appreciate you
03
If you are interested, please let's talk.
Experience and age do not matter. We welcome your "seriousness."